Privacy Policy
Last updated: 09.10.2025
1. Data We Collect
We may collect the following types of personal information:
– Name, email address, and payment details when you buy tickets;
– Technical data such as IP address, browser type, and device information;
– Messages or inquiries sent to our support team.
2. How We Use Your Data
We process your data to:
– Deliver tickets and process payments;
– Provide customer support and event notifications;
– Prevent fraud and ensure transaction security;
– Improve our Website and personalize your experience;
– Send marketing emails (only with your consent).
3. Legal Basis (GDPR)
We process personal data under the following legal bases: contract performance, legal obligations, legitimate interests, and consent (for marketing communications).
4. Data Sharing
We only share data with trusted partners — event organizers, payment processors, and analytics providers — strictly as necessary to deliver our services. We do not sell or rent personal data.
5. Data Retention
We store personal data for as long as necessary to fulfill our obligations and comply with legal requirements (e.g., tax and accounting).
6. Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your data, as well as to withdraw consent at any time. To exercise these rights, contact: office@delightconcert.com/lt.
7. Cookies and Tracking
We use cookies and similar technologies to operate the site, analyze traffic, and improve user experience. See our Cookies Policy for more details.
8. Security
We apply technical and organizational measures to protect personal data. However, no online transmission is entirely secure, so we cannot guarantee absolute protection.
9. Contact
For privacy questions or requests, please email:
Audience support: office@delightconcert.com/lt
Artists & bookings: artists@delightconcert.com/lt